HEalth & safety During COVID


Schweitzer Mountain Resort is committed to ensuring the safety of our staff and guests. This includes following guidelines and regulations from Federal, State and Local agencies with regard to preventing the spread of COVID-19. Due to the changing nature of the public health emergency, and changing recommendations from public health agencies, Schweitzer’s policies and procedures related to mitigating the risk of disease transmission may change over time, with little or no notice. However we will make every reasonable effort to keep staff and guests informed of changes to procedure or policy. Please contact administration if you have any questions or concerns about resort health and safety. 

Schweitzer has developed company-wide general policies and procedures which are in effect now. These procedures may change. In addition, each department at Schweitzer is currently developing detailed plans for employee and guest safety as we prepare for opening our operations. These department-specific plans will be communicated to staff by their manager. 

For Guests:

Guests will be expected to adhere to physical distancing guidelines recommended by the State of Idaho and Panhandle Health District while on property at Schweitzer Mountain Resort. 

  • Schweitzer will communicate these guidelines to our guests in multiple ways, including before they arrive (website, phone information), and while the guests are at the resort though additional signage in and around our facilities, as well as in-person from staff. 
  • Schweitzer will encourage and facilitate physical distancing through use of visual reminders, physical barriers, design and setup of queues or waiting areas, etc. 
  • When possible, Schweitzer will implement contactless services such as take-out, phone or online ordering, contactless delivery, etc.
  • Guests are encouraged to use personal protective equipment while at the resort, such as masks, according to their own comfort level. 
  • In some special situations, guests may be required to participate in enhanced safety measures including contactless temperature scans or using protective equipment such as masks or gloves. If special equipment is required it will be provided by Schweitzer. These circumstances will be infrequent, and guests will be notified in advance whenever possible. 
If you have any questions or concerns, please reach out to us at 208.263.9555.

For Employees:


Worksite Health Questionnaire

All employees, when arriving at their Schweitzer Worksite, shall participate in completing the Daily Worksite Health Questionnaire, including the temperature check and answering the health questions. Employees will be notified by their manager where the check-in will occur for their specific worksite (Shop, Lodging, Administration, etc.)

Physical Distancing and Hygiene Policies

While at work, employees are expected to adhere to physical distancing guidelines recommended by the State of Idaho and Panhandle health district. 

  • Maintain 6ft + physical distance from others. 
  • Avoid physical contact (shaking hands, etc.)
  • Avoid carpooling
  • Avoid small spaces when occupied by others (break rooms, vehicles, etc.)
  • If a task requires being closer than 6ft to another person:
    • Find a different way to accomplish the task
    • Consider wearing a mask/face covering to reduce the spread of respiratory droplets
    • Consult with your manager about alternatives.
  • See http://panhandlehealthdistrict.org/covid-19/  for more information on current recommendation. 
While in the workplace, employees are expected to adhere to personal hygiene practices recommended by the State of Idaho, CDC, and local public health agencies.
  • Wash hands often with warm water and soap, for at least 20 seconds
  • Avoid touching face
  • Avoid sharing tools or items with others. If items must be shared, they should be disinfected between uses, and users should wash their hands.
  • Cover coughs or sneezes. Best practices are to use a tissue which is then thrown away.
  • Regularly clean and disinfect work areas, including keyboards, phones, surfaces and door handles.
  • Use of gloves, masks or face shields is always welcome if the employee chooses. 
  • Some tasks such as food service or others may require the use of certain PPE. If this is the case, employees will be provided the necessary PPE and training on its use.

Employees Who Develop Symptoms

Employees who appear to have acute respiratory illness symptoms (such as cough or shortness of breath) upon arrival to work or become sick during the day will be separated from other employees and sent home immediately.

Employees who have signs of respiratory illness will be asked to stay home until they are free of fever (below 100.4° F), signs of fever (such as chills), and any other symptoms for at least 24 hours, without the use of fever-reducing or other symptom-altering medicines (such as cough suppressants).

From Panhandle Health District publication: “Respiratory Illness Guidance for Employers”

Worksite & Facility Hygiene 

Each department/work area will establish procedures for cleaning and disinfecting surfaces, including doors, doorknobs, controls, counters/work surfaces, etc. These procedures may vary based on the type of work and the physical environment in which the work is performed. These procedures will be documented in writing and employees will be trained on their proper implementation.

Employees will be trained on the proper use of cleaning chemicals/disinfectants. 
  • Safety Data Sheets for substances will be maintained, trained upon, and available per OSHA regulations. 
Supplies for cleaning & disinfecting the work area will be made readily available by department managers.  
  • NOTE: We will make every reasonable effort to maintain sufficient stock of cleaning supplies on hand, but keep in mind that availability of some supplies may be severely impacted on a regional or national level, and may not be available as quickly as we need them. 
Areas that interact directly with guests will evaluate the need for use of shields/sneeze guards to maintain physical separation between employees and guests. If necessary, appropriate barriers will be installed.  
  • If physical barriers are deemed necessary, employees in such work areas are expected to adhere to the proper use of such barriers. 

Vendors, Contractors, Concessionaires

All 3rd parties conducting business on Schweitzer property (contractors, vendors, concessionaires) will be required to adhere to Schweitzer’s Worksite Health & Safety Policy. This includes participation in the daily worksite health and safety questionnaire and temperature check when entering Schweitzer facilities. 

Communication, Requests, Concerns

Due to the changing nature of the public health situation, communication is essential. Anyone with questions, concerns, recommendations, or requests regarding the health and safety of the resort, their worksite, tasks, or procedures, should immediately contact their manager, director, or Employee Services.

We encourage communication and collaboration as we work together to manage our business and protect our Schweitzer Family throughout this unprecedented challenge. 

If you have any questions or concerns, please reach out to us at 208.263.9555.


Lodging Guests

When staying with us at Schweitzer you will find:

  • Limited front desk staff
  • Social distancing floor markers
  • Increased housekeeping
  • Removal of non-essential items in guest rooms
  • Limited number of guests in the hotel
  • Closure of public spaces such as the pool and fitness facilities

If you are making a new reservation, we recommend that you peruse our complete list of lodging options so you can find the appropriate place for you and your family to feel safe & secure while with us during your stay at Schweitzer. 

Selkirk Lodge - Private hotel rooms in the village. Currently, we are restricting occupancy in this building in conjunction with CDC protocols for COVID-19. 

White Pine Lodge - Comfortable private condos with full kitchens, providing space to gather as a small intimate group.

Condominiums - Our on-mountain condos provide the most privacy & seclusion for you and your family. Units range in size from small studios to large single family homes. 

Please contact Reservations at 208.265.0257 for more details. 


FOOD & BEVERAGE SERVICES

Currently, Schweitzer is entering Phase 2 of Governor Little's Idaho Rebounds plan. Mojo Coyote Cafe, located in Gourmandie, will be open daily starting May 16, from 7:30am - 2pm. This will be the only outlet open at this time and we ask that all guests & visitors please adhere to the CDC guidelines and social distancing measures. 

  • Stay at least 6 feet (about 2 arms’ length) from other people - social distancing markers are lined out on the floor for reference
  • All tables in Gourmandie are now 8ft apart
  • All surfaces are sanitized numerous times daily & guests have access to alcohol-based sanitizer wipes
  • All staff will wear a face mask and gloves while interacting with clients and during food service & preparation

Schweitzer employees will be adhering to procedures recommended by the state of Idaho and Panhandle Health District with regard to workplace safety and food handling. Please do not gather in groups, stay out of crowded places and avoid mass gatherings.

As we open more establishments in the village, we will update this page. For the latest information on reopening efforts, please visit our COVID-19 update page

Updated May 21, 2020